Verified Testimonials

Serge was extremely professional, proficient, and very nice! He completed my window project efficiently with zero issues. He walked us through every stage of the process, and he went above and beyond for us! He was a pleasure to work with and i would recommend him to anyone interested in a window replacement project! The new windows look amazing!

I’m very happy to say that I had a great experience with this company. Serge did a wonderful job installing our new window. He worked quickly and diligently and took great effort to make sure that the window looked perfect. There was not a smudge or speck of debris anywhere. After it was finished, he even gave suggestions on how to improve our house further. I would highly recommend this company and give a round of applause to Serge.

“Serge, our technician was amazing. He did a beautiful job with the two doors installed. Very personal-able and punctual. Thank you for a great experience. We will be calling you soon for more and recommending you and your wonderful staff.

Christina & Ilona”

"Sergey Shutov, the installer on our project today was perfect in every aspect of the installation. Our windows look beautiful and my husband and I can't stop looking at them. He also went above and beyond and filled in nail holes and sanded the trim around the new windows. He communicated to us a desire to do a wonderful job for us. His work is meticulous and he even washed our floor when he finished and cleaned up better than a housekeeper could do both inside and out.

We also had a split unit near one of the 6 windows that he asked him to be careful not to damage.. He took extra care not to leave even a mark on the inside and outside split unit. My husband and I also felt very comfortable with him working in our house.

“This review is for sergey only. He did a great job with the re-installation of our doors. He explained all the mistakes of the prior installers and how he fixed the problem. And and showed us in detail how the doors are installed properly now. He is also very personable.””

“Sergey was amazing! Prompt, professional, and the work was excellent. I highly recommend him!”

“Serge went over all installation details with us and did careful work resulting in a beautiful finished product. He went above and beyond, helping us with an order issue.”

“The windows look great, but more importantly, our installer, Sergey, was truly outstanding. He was exceptionally professional, thorough, and diligent. For example, he found flaws in a couple of the new window frames, thoroughly inspected all of the windows, pulled out a couple that he did not like, immediately ordered the replacement windows, and explained the next steps. He easily could have hidden the flaws during the installation process and we would never have known. True professional that helps a company earn trust. Thanks Sergey!”

“Serge did a wonderful job , we are happy to get the project done perfectly.

Thank you

Our window installer Serge was exceptional! He arrived on time, kept us informed throughout the installation process, and cleaned up so well as if he was never here. The work, craftsmanship, and care that went into the installation process of our windows shows the level of experience that Serge possesses. My husband and I are completely satisfied with Serges work and the outcome of the final product. I would also like to acknowledge Ivan for his support throughout the process.

"Shout out to The window team and specifically to Sergey Shutov. Not only did he do an impeccable installation but weeks later he came back to to help me with a problem re-Installing my mini blinds. Not only did he know what to do, he actually re-mounted all of my mini blinds.

And he did so with a smile, happy to help!"

“I am very happy with the work that was done. My installer Sergey Shutov was very nice and friendly and I recommend him to anybody!”

My installer Sergei Shutov is very competent and professional. He did a wonderful job on my doors. I highly recommend him! He is a valuable asset to your company.

“Serge did a great job. Spent the time to ensure a proper install. VERY happy with his work. Also polite and cleaned everything when he was done.”

“Mr. Sergei Shutov did a terrific job installing our door! He arrived on time, was incredibly professional and friendly, and worked very efficiently. He was detail oriented and also took the time to explain all aspects of the installation once he was done. He also took the time to keep everything inside clean and dry even in a rainy day...”

“I wanted to take a moment to express my appreciation for the excellent customer service I received today. Sergey Shutov was extremely knowledgeable, informative, and personable throughout the entire process. He did an outstanding job, and I’m very grateful for his assistance.

Sergey Shutov, the installer is outstanding. He’s not only pleasant and professional, he’s a great representative for your company. (If it was my company, I would pick Sergey to train my apprentices).

Sergey Shutov Installed our new windows and doors. He did an excellent job. Work was done professionally and he arrived earlier than expected each and every day. We love everything that he did. 10 out of 10 and we could not have asked for a better technician. Sergey is the best and thank you so much again!!

Sergey arrived on time and explained his installation plan. He then proceeded with the window installations and kept his working areas clean as he moved around the house.

​He concentrated on the job at hand to make sure all went smoothly. The job was done quickly and the windows look great!

Good, well-made products. And the installer, Sergey Shutov, did a wonderful job. The house looks fantastic. Sergey is a true professional. He was polite and very respectful. My wife says he left the house cleaner than it was before he arrived. Thanks to your team!

“Serge is the REAL DEAL! He is a master at his craft!”

“My elderly mom had her sliding glass door replaced. Sergey, did a professional job all while being kind, friendly and patient with her watching him throughout the entire install. New door looks great!”

“Sergey explained everything clearly, kept me updated throughout the installation, educated me on how to use the new windows, and thoroughly cleaned afterward. Extremely professional start to finish.”

"Punctual, polite, hard-working and not a single complaint. Excellent and quick work. Even took off rainy shoes to walk on the carpet."

"Serge was great! He loved my dog and kept me updated about the installation process."

Serge is a remarkable craftsman who is really client-focused. He really went above and beyond on our project and we were really impressed with his work ethic and craftsmanship.

Contracted to install multiple residential windows. Job was done quickly with great attention to detail. Constant attention to cleaning and making sure everything was perfectly measured and fitted. Highly recommend for any window or general contracting job.

“Sergey and Alex arrived before the scheduled time. They were courteous and very professional. They knew their job, and did it skillfully. When they were done, it was like they were never there. The house was clean, and the windows look like they were always there. Thanks guys 💯.”

“When you have your windows or doors installed ask for Serge. He has to be the best installer they have. You will not be disappointed.”

“Very happy with the windows the workmanship and how clean the work areas were kept inside and outside the house”

“Best experience with a contractor ever. Serge has a passion for excellence, and is highly skilled in his trade.

True Rock Star!”

“Installer, Sergy Shutov, was fantastic. Meticulous, friendly, great attitude and excellent craftsmanship.”

“It was a pleasure to have Sergey Shutov work in our house. He was on time . He was very polite and professional. He explained what he would be doing and went over everything after he was finished. Everything was clean when he left. The new sliding door and windows look beautiful.”

Sergey did an excellent installation and provided a thorough explanation about the windows. Five stars.

Sergey Shutov was very professional and did a wonderful job even cleaned up after he was done

The installer, Sergey arrival was punctual, respectful of our home with the windows removal and the windows he installed. Sergey work was accomplished with conscience pride. The installation was explained, and succinct We give Sergey a 10, which is well deserved. We look forward to recommending Serge to other people that are looking for a window company."

Had 19 windows replaced. The whole process from sales to installation was great. A lot of communication and updates. Serge the installer was incredible. Very neat, respectful, efficient and takes pride in his work. Would recommend to anyone.

Just finished installation of new windows. My installer, Sergey was extremely professional, polite and answered all my questions. He also cleaned and left my house cleaned than when he arrived. I can already notice Hugh reduction in noise and love the full screens which you can’t even see! Can’t wait to see how my heating and cooling costs are affected.

They may be more than others but I believe you get what you pay for sometimes. Thank you they are beautiful!

"I’m am extremely pleased with how the door installation turned out. Sergey Shutov did an outstanding job. Very professional, friendly, and clean. "

“Sergey Shutov was amazing. He explained the process and the 4 days and he answered my questions along the way. He was patient and very precise and meticulous with his work. I was anxious about it taking 4 days and there being holes where the windows were, but Sergey promised he would not leave any openings. The windows look amazing. The care and precision he took was reassuring that the job would be done professionally and done right. The only drawback is that I won’t ever have to buy windows for this house again. The experience was smooth, easy and painless. Thank you!!”

“Wow I was very impressed with his service and the work he performed. He was on time and very professional in what he did. Windows look beautiful. Sergei Shutov I would recommend you to anyone interested in doing windows…

**“Sergey Shutov was awesome polite professional and also his partner very polite. My home was kept very clean and looked beautiful after the installation of all my 9 windows and was completed at the time they stated and i’m so pleased A+

Serge is very professional, very skilled, and incredibly informative. He arrived early, explained everything, answered all of our questions and cleaned up after himself. He respected our request to wear a mask and did a wonderful job.

Thanks Serge!

Very fast install over a 2 day period of 9 window sites on house including several large windows with frames. Window is top of the line to improve heat conservation in winter & cool air flow in summer which should save some money off our electric bills which are highest in the country. Got quite a selection done including bay window, 3 BR, LR, kitchen, garage, storage room. Easy to clean & open. Very important to weatherize. 2 workers on day 1, 1 on day 2. Good rate of speed, Sergei did an excellent job. These things are large & not easy to lift. Good work ethic. Something badly needed in today’s current era.

Serge was incredibly and meticulous about his work and craftsmanship. He made sure my window installation was seamless, answered all my questions, and was all around a pleasure to work with!

I think Sergey Shutov is worth his weight in gold! He is very professional and works really hard. There should be more people like him. he is very professional and explains everything as he goes along. i would recommend him to anyone.

“I have to say Sergey is a remarkable young man. Not only did he do a fantastic job on the installation of the sliding glass door. He was professional, kind and made sure my elderly mom understood everything he was doing.”

“SS did a stellar job installing our new door, carefully replacing the existing trim and leaving a clean, finished doorway. This is why we request him—great work every time.”

"Sergey was very professional. He went above and beyond. He was friendly and helpful — I can’t say enough good things."

"I'm really happy with the windows! Serge did an excellent job, very neat and professional."

Serge just installed our new windows and his service has been exceptional! He was very neat and clean, as well as thorough in explaining and performing the installation. He went above and beyond in helping us make this process as easy as possible for us. I would highly recommend him and his services! Thank you, Serge!

Serge did an amazing job replacing the front door at my house. From start to finish he was professional, communicated clearly throughout the entire process, and paid strong attention to detail. The installation was done carefully and the final result looks great. Overall it was a very smooth and positive experience. I highly recommend Serge if you’re looking for someone reliable who takes pride in his work.

"Sergey Shutov installed our 3 floor to ceiling casement windows in our family room. He was meticulous in every detail of the installation. He went above and beyond the installation and routine clean up. He sanded all the inside trim and cleaned the glass both inside and outside on the windows. Then he washed the whole floor in the room.

This was our third project, and Sergey was a cut above anything my husband and I experienced with other installers. Aside from all his great riskmanship,"

“Once in a great while, you get lucky enough to have someone do an excellent job from start to finish. Sergey Shutov worked at my house today from early this morning until dinner time this evening and every aspect of the job from removing the old windows to installing the 6 new floor to almost the ceiling windows were put in with the care of someone doing this at his own home. I would give him nothing less than an A+.”

“The installer Sergei (hope I got that right) was great to work with and loves animals, a plus when you have unusual pets like I do! It’s great to be able to see out my windows again!”

“I truly want to thank Sergey for his professionalism and knowledge to get our alarm system installed back on the door, when the first installers ripped the wire right out of the door as it wasn’t even there. Sergey not only was able to find the wire and got our alarm back and working but also fixed the trim around the door which had large gaps. If we install new windows I will definitely request Sergey to do the work. Excellent person and worker.”

“Serge did an outstanding job and explained everything as he went along, happy with the job.”

“By far the most friendly workers I have met out in this competitive market Ivan and serge worked hard and timely looked over all the installed details and prepping also cleaned up very nice looked like they were never here besides the Pritty windows that added so much to our home for my basement window project couldn’t ask for a better team or company well worth it I would love to request them for my next project.”

I often joke that my dogs are the worst behaved creatures in CT. But having had multiple work peoples in my house over the last few years who have said, “OMG, your dogs have been the best part of my day!” I realize I don’t give them as much credit as they deserve. This crew embraces every visitor, offers them a toy and makes people smile in an otherwise dull day. Team yellow rocks!

Sergey Shutov did a great job we are very pleased with his service

"Sergey was very Efficient and worked very hard and very nice person on the job."

Our installer, Sergey Shutov, helped us to have a wonderful experience, always kind and courteous answering all our questions along the way. Great work ethic! Thank you again Sergey!!

My experience had been great. My installer Sergey was on time, professional, and a very pleasant and helpful individual. He was extremely clean and left my house cleaner than when he started. Can’t wait to see the change in my heating/air conditioning costs! They also look beautiful. Thanks

"thank you to the team of SERGE & OLEG. They arrived promptly at 8 am & worked tirelessly in what we expected to be a 2 day job. The windows are beautiful. They identified outside window frames that needed to be replaced which was included with the price. They throughly cleaned both inside & outside job site: vacuumed inside & cleaned all the windows! if you are assigned their next job site I’m sure that you will be as pleased with their work as we were!"

“My windows were replaced today by a nice young man Sergey Shutov. He was very professional and pleasant explaining everything. Such a wonderful experience with a good product and a great representative of your company.”

“Very pleased with our new windows. Sergey Shutov was our installer, he was promptly on time, explained all procedures for installing our new windows.”

“Very kind, courteous, and professional. He provided a very comprehensive overview of what he would be doing and what to expect. He worked very hard and very efficiently…very neat and very clean! The window looks amazing and even better than I could ever imagine! I would highly recommend this company and this installer!”

Sergey Shutov is a courteous caring young man who knows about window installation. The previous window installer did not place any insulation around the window. We are very happy with the windows and the way Sergey made everything perfect for us.

My installer Serge was wonderful, explained everything clearly and is very good at what he does. We appreciate everything he did for us.

George and Sandra

Serge installed the new windows today. He did an outstanding job! Very friendly, professional, and accommodating. Serge is a hard worker, never takes a break. He truley love his job and takes great pride in his work, as he should. A++ Outstanding!

Sergey was fantastic. On time, polite, professional. Fixed the doors in no time and very methodical. Explained every step of the repairs. Hope to see him at our house again for future work.

“Sergey Shutov and his crew were very attentive to my needs—detail-oriented, thorough, and clean! He provided a full explanation of everything that was done. His knowledge and professional manner were greatly appreciated. Don’t miss the opportunity to have him handle your next project—you’ll be very pleased!”

“We replaced our old casement kitchen window with a beautiful new picture window. Sergey and his helper arrived on time and were extremely pleasant and personable. They were careful, took extra steps to make us feel comfortable, and delivered flawless work. Highly recommend.”

"Serge did a good job and the new sliding door works well."

Punctual, polite, hardworking installer. Excellent and fast work, with great care for the home — even removed wet shoes before walking on carpet.

​Serge is a true professional. He helped me select and install the perfect storm door. His expertise is obvious from the moment he starts working. The installation was flawless and fast. I couldn't be happier with the result. Highly recommended!

Very thankful to Serge for installing our doors today! The doors are absolutely amazing both in look and functionality, and they replace doors that were over 20+ years old and starting to have issues. Serge was very professional and informative about the process. He also made sure to cleanup and tidy the area up after his work was complete. Very happy with our experience and the end results of Serge's meticulous work!

"I love my new windows. My installer, Serge, was not only a pleasure to work with but also professional and clean. He is knowledgeable, skilled, and patient throughout the whole installation process. He was very careful both inside and outside of my house. I appreciated his willingness, honesty, and enthusiastic energy. It’s clear that he loves working! I am grateful!

“The installers did a great job with the window installations. Serge and Ben were very professional. They also kept the noise to a minimum. They were very thorough with the clean up as Serge walked the perimeter of the house making sure there was no debris left behind. Serge even removed his boots and wiped down the floors in the work areas to make sure the area was clean. They were mindful of my pets and made sure all outside doors and gates were closed behind them to prevent my pets from getting outside of the house.”

“Serge was such a great worker, very friendly, polite and did an awesome job! Explain everything to us what he was doing and can’t say enough about him. His cleaning around after he got done. I mention to him that I would hire him as my maid! 100% satisfied and very happy about these beautiful windows!”

“Excellent experience. Sergey arrived on time. He was very courteous. He did a great job and Left me with a clean house!”

“Serge did a wonderful job installing two doors for us. He was on time, friendly, a professional.”

“Every step in this process has handled with exceptional customer service, in fact you could start a side business training other companies on how to provide a high level of service! Sergey was certainly a professional and thorough installer, dedicated to covering all the details!”

Super excited about my new windows! My installation tech, Sergey, was informative, professional, kind, and a pleasure to have! He perfectly explained the process for the replacement while showing me how to operate them at the end. I’m in love with the finished product and the customer service was excellent. THANK YOU SERGEY for my beautiful new windows😊

“Serge was awesome!!! highly recommended”

“Serge was my installer ! Absolutely the best !”

Sergy, my installer was exceptional He was courteous, helpful, on time, thorough and professional. He left my house inside and out spotless. I feel very lucky to have had him as my installer. The windows are exceptional and I would recommend them to anyone who wants quality windows and exceptional installation,

I have to say Sergey is a remarkable young man. Not only did he do a fantastic job on the installation of the sliding glass door. He was professional, kind and made sure my elderly mom understood everything he was doing.

“Sergey Shutov was very pleasant and conscientious workman. My door needed special adjustment for wheelchair entry and he made it very smooth and I appreciate that. Very satisfied with the door and my installer. Thank you.”

“My Installer Sergey Shutov did a careful, neat and excellent job of installing my replacement windows. The windows were all correctly measured and arrived in good shape.”

Very professional Sergey Shutov did the installation very high quality workmanship and very professional

Would not hesitate to use them again”

Sergei was very kind and respectful. He did his work diligently and efficiently. He was very tuned into ensuring we were happy with the process and that it looked the way we wanted it to look. He was great with our dog. I would highly recommend Sergei to anyone needing their windows replaced. It was a pleasure chatting with him even though I had limited time.

The windows look great! I had 23 windows replaced and what a difference these high quality windows make! Most importantly, ****** was the installer for all of the windows and was wonderful! His attention to detail, cleanliness, professionalism, and workmanship are second to none! Thank You!

Sergey, the second time I came to our house to install the windows on the first floor, it was an excellent job, very professional and very respectful, I take very good care of the parts of our house. The company should be very proud to have people like Sergey

Our installer Serge was great to work with. Very professional and clean!! Explained everything we needed to know. Am very happy with our new…

Serge was wonderful installing windows! I was nervous because my house is 200 years old, but he showed a genuine love of his job and a love of antique houses that I really very much appreciated. We replaced some windows that had been installed in the mid 1900's and weren't as good as the antique windows. The new windows look amazing, and were so expertly installed you'd think they were always there. Serge arrived at 7:45! Absolutely amazing. I was also having work done on another room in my house (not one he had to go into) and he was very flexible and understanding with working around them. I can not say enough good things about Sergey.

“My windows were installed by Sergey Shutov and he did an excellent job! Very polite, helpful, and very good at what he does. He also did a great job cleaning up. Thank you, Sergey!”

“Serg did a very good job repairing issues on a few of our windows. He was careful, respectful, and paid close attention to our needs.”

"Sergey Shutov is fabulous and so professional. He performed with the utmost perfection and he made us feel great with the information he shared."

Sergey went above and beyond. Strong work ethic and exceptional dedication throughout the installation.